Skip to content

Getting Started Overview

Welcome to Altegon Solutions! This guide will help you get up and running with our video communication platform quickly and efficiently.

What You'll Learn

In this section, you'll discover:

  • System requirements and compatibility
  • Installation and setup procedures
  • Your first video call setup
  • Basic configuration options

Before You Begin

Before diving into the installation process, please ensure you have:

  • Administrative access to your target system
  • A stable internet connection (minimum 1 Mbps)
  • Valid Altegon Solutions license or trial account
  • Basic understanding of your deployment requirements

Architecture Overview

graph TB
    A[Client Applications] --> B[Altegon Gateway]
    B --> C[Media Server]
    B --> D[Signaling Server]
    C --> E[Recording Service]
    D --> F[Authentication Service]
    B --> G[Analytics Engine]

    subgraph "Client Layer"
    A
    end

    subgraph "Service Layer"
    B
    C
    D
    E
    F
    G
    end

Deployment Options

Cloud Deployment

  • Managed Service: Fully managed by Altegon
  • Hybrid Cloud: Combine on-premise and cloud resources
  • Multi-Region: Global deployment for optimal performance

On-Premise Deployment

  • Single Server: All services on one machine
  • Distributed: Services across multiple servers
  • High Availability: Redundant configuration

Support Tiers

Feature Community Professional Enterprise
Basic Video Calling
Screen Sharing
Recording
API Access Limited Full Full
Support Community Business Hours 24/7
SLA None 99.9% 99.99%

Next Steps

  1. Check System Requirements - Ensure compatibility
  2. Install the Platform - Set up your environment
  3. Quick Start Guide - Make your first call
  4. Configuration - Customize your setup

Pro Tip

Start with our Quick Start Guide if you want to see results immediately, then return to the detailed documentation for advanced configuration.